Shipping policy

Thank you for shopping with us! We strive to provide you with fast, reliable, and affordable shipping. Please review our shipping policy below to learn more about how we ship your orders within Australia.

Shipping Method

We use Australia Post for all deliveries within Australia. Australia Post is a trusted carrier that provides reliable and secure shipping services.

Shipping Times

  • Standard Shipping:
    • Delivery time: Typically 3-7 business days, depending on your location. Rural and remote areas may take longer.
  • Express Shipping:
    • Delivery time: Typically 1-3 business days (next-day delivery is available for some areas).

Please note that shipping times are estimates and may vary based on factors such as weather conditions, public holidays, and Australia Post's operational delays.

Processing Time

  • All orders are processed and dispatched within 1-4 business days after the order is placed. Orders placed on weekends or public holidays will be processed on the next business day.

  • If there are any delays in processing your order, we will notify you as soon as possible.

Shipping Costs

  • Standard Shipping: Calculated at checkout based on the weight and destination of your order.
  • Express Shipping: Available for an additional charge, calculated at checkout.

Tracking Your Order

Once your order has been dispatched, you will receive a tracking number via email or SMS (depending on your chosen communication preference). You can track your parcel directly on the Australia Post website.

Shipping Restrictions

  • We currently only ship within Australia. International shipping is not available at this time.
  • We are unable to ship to PO Boxes or Parcel Lockers for certain heavy or large items. If this applies to your order, we will contact you to arrange an alternative delivery method.

Delivery Address

Please ensure that your shipping address is correct and complete when placing your order. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

Lost or Damaged Items

  • In the event that your order is lost or damaged during shipping, please contact us immediately at admin@print3dprecision.com.au ,We will work with Australia Post to resolve the issue.

  • If your parcel is marked as "delivered" but you have not received it, please contact us within 7 days. Australia Post may require confirmation or a formal investigation in such cases.

Returns & Exchanges

For information about returns, exchanges, or refunds, please refer to our [Return Policy] page.

Contact Us

If you have any questions regarding shipping, please feel free to contact us at:

  • Email: admin@print3dprecision.com.au

We are here to help and will respond to all inquiries as quickly as possible.